Website Maintenance Service

YOUR WEBSITE NEEDS A CARE PLAN


We don't just build great websites; we service and support them too with monthly WordPress website maintenance service! WordPress is the most popular website content management system (CMS) making up 37% of websites on the internet today, which is about 688 million websites. 

WordPress is open source and makes it easy for programmers to build on its robust infrastructure, bringing companies like yours endless state of the art features and integrations that are easy to use and implement at a low cost. 

Since WordPress is an open source framework, it needs to be kept secure and up to date.  Malicious individuals exist in the world, and because it's so popular, they are constantly trying to exploit it. When they find a vulnerability, they do things like distribute viruses to your visitors, lock up their files for a ransom, and/or accesses their data searching for credit cards and passwords. 

Don't panic. WordPress in general is very safe. It is managed by very smart developers that are vigilant to keep their platform as secure as possible. However, technology is always evolving, upgrading, and moving forward. As new technology is developed, older and out of date versions don't have the latest protections, which opens the door for malicious behavior. This is why keeping your website framework up to date is absolutely critical for website security.

Whenever an exploit is detected, WordPress releases security updates that are best implemented by an experienced professional, ensuring smooth upgrades, avoiding website downtime, or performance interruptions. The best way to prevent a compromised website is to enroll in one of our low cost website care plans.

WHAT OUR SERVICE CARE PLANS DO


Our competitively priced WordPress support and website maintenance service plans cover the ongoing updates necessary to keep your website as secure as possible. We monitor it daily for uptime, store 30 days of backups on file, and we're ready to restore your site in the event of a catastrophe. 

Security SCANS

  • Daily Malware Scans
  • Clean Site Confirmations
  • Maintained SSL Security Certificate
  • "Good Standing" Verification

DAILY Backups

  • Website Daily Backup
  • Database Daily Backup
  • Backups Stored for 30 Days
  • Managed Offsite Storage

WordPress Updates

  • Regular WordPress Updates Installed
  • All Plug-ins Updated For Security
  • Php Framework Updated As Required
  • MySQL Database Version Updates As Needed.

Performance

  • Uptime Monitoring
  • Website Checked every 2 minutes
  • Loading & Response Time Speed Measurement. (Plus Plan Only)
  • 100 Keyword Analysis (Plus Plan Only)

DISASTER Recovery

  • Restoring Website Backup Before Breach Occurred
  • Investigating Breach Source
  • Repeat Attack Prevention
  • Removal of Search Engine Blacklisting

Developer Support

  • 1 Hour of additional support included
  • Ad-hoc site improvements
  • Add or Edit Content Changes
  • Image publishing
  • Consulting 

LEADING CAUSES FOR COMPROMISED WEBSITES


  • Outdated WordPress version or third party integrated plug-ins.
  • Free themes containing embedded malware.
  • WordPress admin password phishing.
  • Web forms without validation protections.
  • Intercepted unprotected data transmissions.
  • Cookie stealing / session hijacking.

BURNING QUESTIONS (FAQ)

Click the headings below for answers to our most asked questions regarding our affordable website care maintenance plans and services.

Our website care plans include 1 hour per month of additional servicing time to make adjustments to site layout with supplied page content upon request to add to the website. We also provide ecommerce store assistance, and/or any operability changes not already included with your plan.

Our website care plans include assisting you with posting provided content to your blog as in coaching or how-to, and if you would like to hand us content and manage posting it for you we will. If you would like us to create copy or content for pages or blogs, would be considered separate publishing services outside of our maintenance agreement. We provide those services with a project quote and go from there.

Absolutely! We offer a website maintenance care and support service based on our clients’ varying degrees of technical proficiency, and will gladly make updates for you. You still have full control of your website under our service plans.

Yes you can use website care service time for new pages if the text content of those pages is supplied to us, and we’ll help with the layout. We’ll give a heads-up beforehand if new page request will exceed your available service usage, or is outside the scope of maintenance and would require billable hours. Images, image editing, and embedding media is included.

Monthly service time does not rollover or accumulate on website care plans. Our pricing is extremely competitive for the services offered, and still comes with additional labor servicing time. We also offer anytime hours you can buy up-front in “service blocks” at a discount rate that can be used whenever you like over a 12 month period.

No. It’s included for all clients enrolled in our Essential or Plus website care plans. Without a plan enrollment, a compromised website recovery and malware removal starts at $750 for emergency servicing. Total cost would be dependent upon our team assessing the damage, and reviewing options for full or partial recovery, and providing a quote.

Yes. We service all existing users of your domain email enrolled in our Website Care Plus Plan only which includes domain email services. The support call would use included service time or billed thereafter. This would also pertain to existing users that need additional support/setup with new devices.

We support up to 3 new email inboxes per account per month on the our website Care Plus Plan. We include assisting the new user(s) setting up their devices as part of the plan, and does not use service time unless it exceeds 3 users in the billing cycle.

HOW CAN WE HELP?


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